Jeremy, I've been buying jewelry for my wife for 41 years now, beginning with her engagement ring in 1971. She now has about 15 pieces of what I would classify as "very fine" pieces, mostly diamonds, emeralds, opals, gold, and now South Sea Pearls. All of these purchases have been made at "brick and mortar" high end jewelry stores and I have been most pleased with each and every one of them-she has too, by the way!
My point in telling you all this is simply to say that I have never received the level of customer service that I have experienced recently with Pearl Paradise. In every respect, PP has hands down "stolen the show" in this regard and in every other measure one could apply. To achieve this with an Internet based business is a rare and wonderful thing in today's world, and, as you might expect, I am a harsh critic when it comes to this kind of thing. Thank you insuring that we will have a wonderful 40th anniversary
My best wishes to you and Hisano, and the entire PP team for continued success,