We appreciate hearing from our customers, and welcome all comments and feedback.
For your convenience we offer several ways to contact a member of the Pearl Paradise
Telephone, both toll-free and international direct dial
Returns - Exchanges - Repairs
Every piece of fine pearl jewelry purchased from Pearl Paradise is guaranteed to
exceed your expectations or a full refund is offered. We also insure against any
defects in workmanship. Please follow the link above to use our return, exchange,
or repair form if you need to return an item for any reason.
Frequently Asked Questions Blog
We love hearing from our customers and receive many emails every day. There are
so many different questions that have been asked of us over the years that a simple
section of Frequently Asked Questions would simply not suffice. We have instead
created a blog filled with actual customer questions and our responses.
We guarantee complete satisfaction on all of our products. If you are not satisfied
for any reason, please return the item(s) within 90 days for a complete refund.
Online and credit card orders will receive a credit on next billing statement.
Pearl Paradise takes the privacy concerns of our customers very seriously. No personal
information of any customer shall ever be exchanged with another individual or entity
without the written consent of the said customer. Please follow the link above to
About Pearl Paradise
Founded in 1996 and brought online in 2000, Pearl Paradise has grown into the world's
largest online pearl company, with 2007 sales topping $20 million. With a custom-built,
1,400-cubic-foot vault filled with pearls, we offer a selection of pearls unlike
any other pearl seller, online or off. Our commitment to offering prices 80% below
retail has accelerated our growth.
Press and Media Contact
We love to talk about pearls and editors and journalists love to hear our stories.
We have been featured three separate times in the Wall Street Journal, once in the
New York Times and more than a half dozen trade publications.
See what our customers have to say about us! Everyday we receive emails and phone
calls from happy customers who want to let us know how delighted they are with their
pearls. We invite you so read some of the feedback from our past customers.
Pearl Points™ Program
At Pearl Paradise our best customers are our repeat customers. As a thank you for
every order we include Pearl Points™ to be used toward any future purchase
you make. Use them to send someone special a small gift such as a pair of earrings,
or save your points to purchase something great for yourself! Our Pearl Points™