We appreciate hearing from our customers, and welcome all comments and feedback.
For your convenience we offer several ways to contact a member of the Pearl Paradise
support team via the Contact Us link above.
Telephone, both toll-free and international direct dial
Returns - Exchanges - Repairs
No RMA is needed for any returns or exchanges with us.
Every piece of fine pearl jewelry purchased from Pearl Paradise is guaranteed to
exceed your expectations or a full 90-day, 100% refund is offered. We also insure against any
defects in workmanship. Please follow the link above to use our return, exchange,
or repair form if you need to return an item for any reason.
We guarantee complete satisfaction on all of our products. If you are not satisfied
for any reason, please return the item(s) within 90 days for a complete refund.
Online and credit card orders will receive a credit on next billing statement.
Pearl Paradise takes the privacy concerns of our customers very seriously. No personal
information of any customer shall ever be exchanged with another individual or entity
without the written consent of the said customer. Please follow the link above to
About Pearl Paradise
Founded in 1996 and brought online in 2000, Pearl Paradise has grown into the world's
largest niche online pearl company according to Ranking.com. With a custom-built,
1,400-cubic-foot vault filled with pearls, we offer a selection of pearls unlike
any other pearl seller, online or off. Our commitment to offering prices 80% below
retail has accelerated our growth.
Press and Media Contact
We love to talk about pearls and editors and journalists love to hear our stories.
We have been featured three separate times in the Wall Street Journal, once in the
New York Times and dozens of trade and consumer publications.
See what our customers have to say about us! Everyday we receive emails and phone
calls from happy customers who want to let us know how delighted they are with their
pearls. We invite you so read some of the feedback from our past customers. We also include links to third-party websites where our genuine customers speak of their experiences with us.